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Elevate your Mac experience with macOS 10.13 High Sierra

It’s easily the most captivating desktop image ever unveiled on a Mac®, almost breathtaking on a Retina® display. It’s the wrapping paper for macOS® High Sierra, designed by Apple to make your Mac more reliable, capable and responsive than ever before.

(Before you read on, if you are a business customer, enjoy this information but please DO NOT upgrade until you first get the go-ahead from CranstonIT.)

macOS High Sierra introduces new core technologies that improve the Mac’s most vital functions, under-the-hood changes that modernize the entire foundation. The new APFS (Apple’s proprietary file system) uses all‑flash internal storage and an advanced architecture that brings a new level of security and responsiveness. This significantly improves how data is stored on your disk, how data is managed and how data is secured through built-in encryption, crash-safe protections and simplified backup on the fly.

Incoming! How to stay focused in Apple Mail.


A new day, a new barrage of emails. How to stay focused? But there are advantages to working in the Mail app on your Apple® devices — a Filter feature that allows you to reduce distractions and keep your eye on the ball.

Apple added Filter in macOS® 10.12 Sierra and iOS 10, and the feature will remain in place in future OS upgrades to both. The advantage these filters have over competitive email features is a search function that keeps and shows messages only in the current mailbox. Filter obeys your commands and hides everything else, but without moving nor modifying your messages in any way.

Start using Filter on the Mac® by clicking the Filter button at the top of the message list in any mailbox. On your iPad® or iPhone®, tap the Filter button in the lower left corner.

By default, mailboxes show only unread messages. Click or tap Unread to bring up all the preset filter choices that fall into these four categories:


MailButler Takes the Headache Out Email Management

We all know the feeling. You open your email on Monday morning or after a few days away to find your inbox flooded. Worse, the time-sensitive email is tangled in a web of informational, personal and junk emails. Where to begin?

MailButler for Apple® Mail may be the solution to your email woes, a personal assistant that can handle many of the time-consuming tasks of prioritizing and sorting content. MailButler offers a variety of features to streamline workflow, enhance your productivity and save you time. Read More...

iOS Security Issue Attempts to Steal Username/Password Information

If you’re using the latest version of Apple iOS on your iPad or iPhone, you need to be aware of a bug in the system that makes it easy to steal your iCloud password. According to reports, the bug allows attackers to send you an email that mimics a legitimate iCloud log in panel but with bogus html code embedded. When you enter your username and password, the information is sent back to the hacker. Apple does not yet have an official fix for the problem, but there is a workaround. If you get a popup window asking for your username and password when using Mail, simply press the Home button.  If the request is legitimate (Mail can't connect to your server so it's asking for the password) the dialog box will not go away.  If the request is caused by a bad email, the dialog box will close when the Home button is pressed.

To remove the threat, return to Apple Mail and click Cancel on the login window if it reappears, then delete the email message that you were viewing when the login window appeared. As long as you don't enter your username and password into the window, you are safe.

If you have any questions about this security issue, give us a call at (888) 813-5558. Read More...

AirMail 2.0 an alternative to Apple Mail

Email is an integral part of most people’s lives. It’s how we communicate with each other in both the professional world and on a more personal level. When using email on your Mac, most of us use the “Mail” application, but did you know that there are other email client options? Airmail is a email client that enhances the user experience while making the emailing process more fluid and intuitive. Read More...

Kerio Connect: New Webmail & Tutorial Videos

As many of you already know, Kerio Connect is an ideal solution for businesses that need a reliable yet affordable alternative to Microsoft Exchange. This powerful mail server provides email, shared calendars and contact management to most email clients, web browsers and mobile devices. It also has integrated anti-virus, multiple layers of spam control, built-in archiving, automated backup and an easy Web Administration interface.

It is completely cross platform and works on Macs, PCs and mobile devices. This means everything is integrated even if Windows users are using Outlook and Mac users are using Apple Mail, Address Book or iCal. Kerio Connect can be run on your own internal server or hosted by CranstonIT in the cloud. Read More...

Updating Kerio Sync Connector

Customers using Macintosh and our hosted Kerio MailServer service will notice an update message on your computers after we have run updates on the Kerio MailServer. These notices are normal and should be installed to make sure you have the latest version of the Kerio Sync Connector on your computer. Read More...

Eliminating the delay in Apple Mail when sending email using SSL

Using SSL while sending and receiving mail from your mailserver is recommended. SSL is a type of encryption that makes your data unreadable to anyone that maybe eavesdropping on your data as it travels over the network between your computer and your mailserver. However, we've noticed with Apple Mail 3 ( Leopard ) a delay when sending out email to a mailserver using SSL. Read More...